Chrysler, like GM and Ford, is a victim of its past success. Because these companies were run well enough to stay in business a very long time, they have accumulated many retirees and older workers and those pension and medical costs are significant.
Management detertmines quality. Given the choice, most workers will choose to do a job right rather than one with shoddy workmanship. You would think that US automakers would figure out that products that are perceived as having low quality are hurting them.
Consumer Reports really downrated the Sebring and the G6 and fit and finish were factors.
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