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Blockbuster sued over Facebook ad feature

Thu Apr 17, 2008 8:59 PM EDT
technology, facebook, blockbuster
Amanda Fehd, Associated Press Writer

A shopper walks out of a Blockbuster video store in Richmond, Va., Monday, April 14, 2008. Blockbuster Inc. said Monday it has offered to pay more than $1 billion for struggling Circuit City Stores Inc., but the nation's second biggest consumer electronics chain questioned whether the movie-rental company can finance the deal. (AP Photo/Steve Helber)

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SAN JOSE — A Texas woman has sued Blockbuster Inc. alleging the video rental company transmitted her personal information to Facebook.com through the Web site's Beacon marketing program.

Cathryn Elaine Harris, of Dallas County, Texas, claims that Beacon, which Facebook launched in November, got the information from Blockbuster through computer tracking programs without her permission.

In her complaint, filed April 9 in U.S. District Court for the Eastern District of Texas, Harris claims that by allowing Facebook to get at information on her movie renting and buying habits Blockbuster violated the Video Privacy Protection Act.

Randy Hargrove, a spokesman for Dallas-based Blockbuster, said the company denies the allegations.

"Our alliance with Facebook included numerous levels of privacy protection built in for our online subscribers," Hargrove said.

Beacon, which members could always opt out of, tracks purchases Facebook members make online and sends members' "friends" alerts about the transactions. Within a few weeks of its launch, thousands of complaints poured in from Facebook users who hadn't realized it would share their commercial activity. Now users must opt into the program if they want it.

But Harris' lawsuit, which she hopes the court will certify as a class action, claims the damage is already done and that Blockbuster continues to share her information.

"To this day, however, Facebook still receives personal identifiable information from participating Web sites ... whether the Facebook member has chosen to distribute their information or not," the complaint says. "To this day, Blockbuster Online members remain unsuspecting victims."

It was not clear from the complaint whether Harris is claiming that Blockbuster is sharing new information.

Palo Alto, Calif.-based Facebook did not immediately respond to a call requesting comment.

Harris' lawyers at The Corea Firm and Otstott and Jamison in Dallas could not immediately be reached Thursday evening.

Congress passed the Video Privacy Protection Act in 1988 in response to the experience of U.S. Supreme Court nominee Robert Bork, whose video rental history was obtained by a newspaper.

© 2008 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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  • Public Discussion (2)
rbeier

I can kind of understand the issue with beacon, but why is she suing Blockbuster and not Facebook? If a site like Facebook offers a new way for my company (such as Blockbuster) to promote itself I am surely going to take advantage of it.

    Reply#1 - Fri Apr 18, 2008 9:52 AM EDT
    Sectim42

    but why is she suing Blockbuster and not Facebook?

    Because it was Blockbuster's responsibility to keep her video records secure, and - allegedly - they didn't do this.

    There is no crime in asking for someone's video records. Try it yourself. You can walk in and ask to see my records. But Blockbuster's responsibility is to say no, those records are private. It's the same thing with Beacon, only on a much, much larger scale.

    • 1 vote
    #1.1 - Fri Apr 18, 2008 10:33 AM EDT
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