Newsvine
  • Welcome
  • Help
  • Report Bug
  • Conversation Tracker
  • Your Column
  • Replies
  • Friends
Type Comments Since You Last CheckedArticle Source Last Checked Stop Tracking All Clear Tracking All
Advertise | AdChoices
Log In | Register
Close the Login Panel
Existing users log in below. New users please register for a free account.

New Users:

Existing Users:

E-Mail:
Password:
Forgot Password?
Please enter the e-mail address or domain name you registered with:
E-Mail/Domain:
Back to Login
Log Out
  • Top News
  • Local News
  • World
  • U.S.
  • Sports
  • Politics
  • Tech
  • Entertainment
  • Science
  • Business
  • Health
  • Odd News
  • More
    • Arts
    • Education
    • Environment
    • Fashion
    • History
    • Home & Garden
    • Not News
    • Religion
    • Travel
What is Newsvine?

Updated continuously by citizens like you, Newsvine is an instant reflection of what the world is talking about at any given moment.

Get a Free Account
Help
Fun Stuff
  • Your Clippings
  • Leaderboard
  • E-Mail Alerts
  • Top of the Vine
  • Newsvine Live
  • Newsvine Archives
  • The Greenhouse
  • Recommended Articles
  • Wall of Vineness
Put a Seed Newsvine link on your own site

Gates moves on, but Microsoft keeps 'quests' alive

Thu Jun 26, 2008 3:26 PM EDT
technology, microsoft, gates, bill-gates
Jessica Mintz, For The Associated Press
< PreviousNext >
showing 1 of 10 photos
<p>In this Jan. 6, 2008 file photo, Microsoft chairman Bill Gates walks off stage during his keynote address at the Consumer Electronics Show (CES) in Las Vegas.  Microsoft's iconic frontman is finally giving up his full-time gig at the company to devote more time to world health charity work.  (AP Photo/Paul Sakuma, file)</p>

In this Jan. 6, 2008 file photo, Microsoft chairman Bill Gates walks off stage during his keynote address at the Consumer Electronics Show (CES) in Las Vegas. Microsoft's iconic frontman is finally giving up his full-time gig at the company to devote more time to world health charity work. (AP Photo/Paul Sakuma, file)

Advertise | AdChoices

SEATTLE — It is almost unthinkable that any one human could pick up where Bill Gates leaves off when he ends his full-time tenure Friday as Microsoft's leader.

But as Gates bones up on epidemiology at his charitable foundation, the software company he built with a mix of visionary manifestos and extreme hands-on management must still wake up Monday to face hard problems even he could not solve. Among them: beating Google Inc. on the Web while fending off its attacks on desktop computing.

When Microsoft Corp. announced in 2006 that Gates planned to go part-time as board chairman, so he could spend more time on his global health charity, it named two senior executives to guide the company's overall technical direction.

Gates' recent remarks, however, indicate Microsoft is looking to a much larger group of employees for big-picture guidance and long-term planning. But it's not yet clear whether the company can replicate his thinking with more traditional corporate processes — or whether it should even be trying.

From Microsoft's start in 1975, Gates has been the company's genius programmer, its technology guru, its primary decision maker and its ruthless and competitive leader. He would famously disappear into the solitude of a country cabin to digest employee-written papers and ponder the future of the industry, then emerge with manifestos, including the 1995 "Internet Tidal Wave" memo, that could shift the focus of the entire company.

He is credited by analysts and academics for the emergence of software as a moneymaking industry; previously it had been a pastime for hobbyists or a subset of the hardware sector. He is revered by many engineers, despite his propensity to fling expletives at underlings whose ideas he scorned. And he has built Microsoft into a hugely successful monopoly that has only grown stronger despite major losses in antitrust trials in the U.S. and Europe.

At a May gathering of chief executive officers at Microsoft's Redmond, Wash., headquarters, Gates outlined how he hoped to translate the work once done within the singular confines of his brain into the sort of group projects that could be managed with the company's own collaboration software.

"We've created a thing we called quests, where we divided our types of customers down, and we got the best thinkers on these things, both the very practical people who are with the customers, the engineers who write the code, and the researchers who may be more unbound in terms of their timeframe and imagination, and put them together," Gates said.

The actual substance of the quests — which sound more Knights-of-the-Round-Table than bleeding-edge-technology — is blurry. Microsoft refused to answer questions about the subject or make Gates available for an interview. Even an analyst who was briefed under a nondisclosure agreement walked away confused.

But some details can be gleaned from Gates' comments to the CEOs and offhand references to the quests in other recent speeches. In May, Gates said the company started the quests in the last few years, to help it separate its five or 10-year plans from the regular product development cycle.

Quests are broken into five categories, based on different clumps of customers. A PowerPoint slide accompanying his talk paired each customer group with a jargony description — "Connected, informed & productive," for information workers; "Efficient and in control" for information-technology professionals.

Gates did not give any examples of specific quests, though in 2006 and 2007 speeches he referred to the Tablet PC, an innovation he has championed for a decade but which has failed to catch on in the mainstream, as a quest.

He described the process to the Canadian Chamber of Commerce in February 2007 like this: "Online, we publish what we call `quests' ... and let anybody in the company who sees that, who thinks it's stupid or they think they can contribute to it, come online, and we have the equivalent of a blog-type environment where people put up their ideas."

Last summer at the Microsoft Worldwide Partner Conference in Denver, CEO Steve Ballmer said the company had a list of about 70 quests. Ballmer mentioned a handful, all of them the pet projects Gates has hammered on for years: "What's the future of reading look like? What does the future of television look like? How does voice and natural language wind up as a fundamental part of the user interface metaphor for these computers and for these systems? How eventually do we get all handwriting, reading, and annotation done on the computer?"

Paul DeGroot, an analyst at the independent research group Directions on Microsoft, said the company briefed him on the quests and that they represent Microsoft "basically replacing just one man with a collection of primarily technical people, engineers and product groups."

If the quests are as deeply tied to Gates' own ideas about the future as indicated by the few examples Ballmer mentioned, Microsoft may be in trouble.

After all, even with Gates himself at the helm, Microsoft has yet to solve critical competitive headaches. The Internet has changed the means of distributing desktop software applications and even challenged the idea that they're necessary. Microsoft has scrambled to catch up in music players, and remains an also-ran with its Zune. The most recent Windows Vista operating system landed with a thud. And Microsoft has stumbled badly in Web search and advertising, culminating in Ballmer's quixotic, $47.5 billion pursuit of Yahoo Inc.

"Some of the technical folks may even be better suited than Gates to lead the company into the next generation of computing," said Michael Silver, an analyst for Gartner who has covered Microsoft for a decade. "Some would say that maybe he had too much power ... Some would say Microsoft hasn't failed enough, hasn't gone out on enough limbs and been as innovative as they could have been."

As a result, perpetuating Gates' thinking may leave the company ill-equipped to handle big changes in the software industry, said George Colony, founder and CEO of Forrester Research.

"They will stay in the shadow of Bill Gates, or not make any fundamental changes. Or they will take a deep breath and say, `We'll do it the way we want to do it,'" Colony said. "You may want to break from the past, not try and replicate the past."

___

On the Net:

Microsoft's parody video of Bill Gates' last day:

http://tinyurl.com/yqh42h

© 2008 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
  • Enjoy this article? Help vote it up the 'Vine.

Back To Top | Front Page

Published to:

  • Jessica Mintz's Column, All of Newsvine
  • Groups: none
  • Regions: United States , Canada , Seattle/Tacoma
  • Public Discussion (2)
Reidh

I mean, really. To Connaught with Bill Gates. he's a useless speed bump in "The Road Ahead"

    Reply#1 - Thu Jun 26, 2008 5:29 PM EDT
    Neron Kesar

    Globalization requires a response to human welfare wherever encountered. A global concept of family or village or solidarity is not optional under our present historical circumstances, irrespective of whether the action is self-serving or entirely philanthropic. The spread of AIDS from Africa is an example of how isolation is impossible.

    CONSTRUCTIVE CRITICISM

    Any organization that is worth its mission ought to invite healthy criticism. My reservation with the Gates Foundation, from what little I know about it from its website, is an apparent reliance on a bureaucratic method of conducting its affairs. After all, if this sort of institutional structure were capable of solving the massive problems of poverty and health confronting the Third World, then why has not the United Nations solved the problems? Or any of the other minor and major charity organizations?

    I am proposing that the gateway; i.e., the modern institutional model; IMPEDES progress more than it contributes to it. This out-moded model is reflected in the insistence of college degrees as an entry-level route to at a minimum having your voice heard and your ideas aired.

    Did not Bill Gates drop out of college? Would there be a Microsoft today if he had not dropped out of college? So why should I, or anyone else for that matter, be screened out of the running for non-technical positions if I have the wrong degree or no degree?

    I have proposed that mentoring bright minds is an alternative method.

    Do not misunderstand me. I am in favor of higher education. I myself have a graduate degree. But there is little time for doing business as usual. The world needs ideas and rapid results, not another layer of bureaucracy.

    GATES UNIVERSITY

    As proof of my own support for higher education, I would encourage The Gates Foundation to build its own university with a curriculum centered around the aims and objectives of the Foundation. But this should not be just another university dedicated to the liberal arts. It should be a World University reflecting universal values and disseminating them throughout the world.

    Students should be selected from around the world based upon merit alone, not quotas. Merit is defined as potential rather than academic qualification. How should I judge the academic qualification of a nomad youth from the sub-Sahara, for example. Oprah Winfrey opened an academy in South Africa. Perhaps some lessons can be borrowed from her experience. One of the most important lessons would be her personal involvement in the selection process.

    Once an alternative, effective model for higher education is developed, the model itself can be replicated and offered to the world.

    I expressed some of the core values for an effective model when on May 24, 2008, I wrote:

    The Gates Foundation website is:

    http://www.gatesfoundation.org/default.htm

    From the Homepage we read the mottos:

    "Bringing innovations in health and learning to the global community."

    And,

    "Guided by the belief that every life has equal value, the Bill & Melinda Gates Foundation works to reduce inequities and improve lives around the world."

    Even with the vast resources available to the Foundation, its goals appear so broad and diffuse it is questionable about how much impact it can have in solving the defined problems.

    Is the Foundation merely supplementing the work of other charities or governments? What guarantee does the Foundation have that its efforts and resources will produce a lasting effect?

    I advocate a "social contract" approach to problem solving. Why? Because theoretically the results would be better over the long-term.

    I further advocate a "systems theory" approach to solving problems. A "system" is defined as a living unit such as a cell, an organ, a body, a family, a city, a county, a state, a nation, a universe; having an internal cohesiveness and clearly defined boundaries separating it from its external environment. This approach allows for the development of effective boundaries, or controls, to minimize the tendency of a "system" from becoming either diffuse ("bleeding itself to death") or rigid ("starving itself to death").

    So, for example, if I approach the issue of malaria using a medical model of treatment, I isolate the disease, treat it, and hopefully eliminate it. But the medical model does not typically treat the person; rather, it treats the disease. Now consider this medical approach in the context of systems theory. I defined a "system" as a living unit such as a cell, an organ, a body, a family, a city, a county, a state, a nation, a universe. The medical model goes no further along this continuum than the treatment of a cell!

    Bearing this in mind, one should ask oneself whether this approach (given the treatment model) is a wise use of resources? Ultimately, an effective approach will have to address each "self-contained" system along the continuum.

    I do not believe that curing malaria in and of itself will result in a greater good. (I also do not claim that my position is the position of The Gates Foundation.) What is the Foundation prepared to do about the increase in the population, a population presumably threatened by profound destabilizing factors such as the whims of nature and external security threats?

    The Foundation will have to assess its successes in way that are publicly credible. Did its successes create more problems than solutions? Someone along the stature of Gates or Buffett should not want his legacy tainted by a record of failure.

    In order to promote global health, Gates and Buffett must address the whole person.

    Given that personhood is physical, mental, and spiritual; there has to be more to health than curing a single disease, or even a host of them. A PERSONAL, holistic approach is the answer, not subsidizing charities and third-world governments. If the latter were able to achieve these objectives, then they would have done so already.

    No. Human "life" is more than breath within an organic organism. In fact there are many people whose quality of life is so poor that their life for them is not worth living. So there has to be something larger and better for which to live. I believe that larger something is "nation building".

    There comes a time when a person realizes that his or her life really does not matter much within the larger scheme of life. He comes to know that personal pursuits are not satisfying and yearns for something more to fill the emptiness. He knows this path involves the abandonment of his own personal life and limited personal aims.

    Is a Gates or Buffett prepared to build a people from the ground up? What would the stamp of their mental and spiritual vision look like?

    I have an holistic vision and plan. This is why I insist on a "social contract" as a new paradigm.

    I will not take the time at this point to discuss what I mean by "social contract", but it includes concepts such as mutual responsibilities, personal ownership, and social obligations and ethics.

    A better, fitting motto for The Gates Foundation ought to read: "Failure is not an option."

    But what do I know? I am a little cripple residing in a rural Washington State nursing home, having no status, and barely subsisting on less than $2 per day. After all, I do not live in Africa and I do not have AIDS or malaria.

    THE QUESTION OF LEADERSHIP

    Global health, including the defeat of malaria, is not a pursuit sufficient unto itself. Human beings are holistic and need to be treated as such. All problems should be approached bearing this in mind. There needs to be a whole solution, not a partial, temporary, and often self-defeating solution.

    Also, the poor are with us always. We should not romanticize the formidable work awaiting elsewhere while we neglect our own people. I will use myself as an example of neglect. As stated, I subsist on less than $2 per day, right here in the State of Washington, home to Microsoft and The Gates Foundation. I borrow money in order to make the payments on my computer and software, as well as pay for the internet service. Is it unreasonable for me to wish that someone, anyone, would say, I respect that you are trying to make the world a better place. May I sponsor your internet connection for one year?

    It is important that we subscribe to the notion that history is a combination of movements under intelligent, deliberate oversight. Only time will tell whether Bill Gates and his Foundation sit at the right hand or the left hand of moral leadership.

    • 1 vote
    Reply#2 - Thu Jun 26, 2008 7:02 PM EDT
    Leave a Comment:
    You're in Easy Mode. If you prefer, you can use XHTML Mode instead.
    You're in XHTML Mode. If you prefer, you can use Easy Mode instead.
    (XHTML tags allowed - a,b,blockquote,br,code,dd,dl,dt,del,em,h2,h3,h4,i,ins,li,ol,p,pre,q,strong,ul)
    Newsvine Privacy Statement
    As a new user, you may notice a few temporary content restrictions. Click here for more info.
    FUN STUFF:
    • Leaderboard |
    • E-Mail Alerts |
    • Top of the Vine |
    • Newsvine Live |
    • Newsvine Archives |
    • The Greenhouse
    COMPANY STUFF:
    • Code of Honor |
    • Company Info |
    • Contact Us |
    • Jobs |
    • User Agreement |
    • Privacy Policy |
    • About our ads
    LEGAL STUFF:
    • © 2005-2012 Newsvine, Inc. |
    • Newsvine® is a registered trademark of Newsvine, Inc. |
    • Newsvine is a property of msnbc.com