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Dell launches 'Della,' a women's PC site

Wed May 13, 2009 9:12 PM EDT
technology, only-on-msnbc-com, dell, digital-home, netbook, netbooks, vaio, vivienne, della, vivienne-tam
msnbc.com News — Suzanne Choney, msnbc.com - Only on msnbc.com

Dell's new "Della" Web site is geared to women.

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— Computer sales have slowed down, but has it really come to this? Dell, the world's second largest manufacturer of PCs, last week launched a cutesy site for women called "Della." What's next, "Dello" for guys? Maybe No. 1 PC maker H-P wants to do something similar like "Hewlett-Packarda" for females, and "Hewlett-Packardo," as in Ricky Ricardo, for men?

Sounds silly, just as silly as
Della is. Netbooks and laptops are presented as fashion statements, and the site's "tech tips" includes a feature, "Seven Unexpected Ways a Netbook Can Change Your Life," which starts out by saying, "Once you get beyond how cute they are, you'll find that netbooks can do a lot more than check your e-mail."

Among those uses: Finding recipes online (Wow! I didn't know you could do that!), making "your mini ... your meditation buddy as you take mini-breaks throughout your day (schedule them, with reminders, on your calendar)," and using a netbook "to track calories, carbs and protein with ease, watch online fitness videos, map your running routes and more."

Can we say "condescending"?

But wait, there's more. Watch "featured artist" and fashionista Robyn Moreno in a 3-minute-and-40-second video about "How to Score at Vintage Stores." We're not talking vintage computers; we're talking vintage clothing stores. Clothing.

Then there's Della's "hot products" section that include Dell's Inspiron Mini netbooks as well as "accessories," including mice, speakers and headphones in various colors. Don't guys like different colors, too?

Some might say what Dell has done is smart marketing, but Della is just plain dumb and the audience it's geared to is not.

"There was certainly no intent to offend anyone and if we did, we apologize," said Dell spokesman Bob Kaufman. "Many people do see their laptops and netbooks as a style statement, and we want to be part of those conversations."

The company, he said, also has other specialty sites including Dell Lounge, a music-oriented site for "Gen Y" customers, and another "devoted to people enthusiastic about PC gaming."

All Dell's sites are "designed to connect with people who support other activities and passions," Kaufman said. "It’s a great way to hear from people about their preferences around lifestyle and technology, and we welcome the opportunity to be part of the conversation."

Della is "an effort that is evolving, and one in which we hope even more women will connect with the Dell brand," Kaufman said.

Sure, these are tough economic times and the PC industry hasn't been spared from the hurt. Worldwide, PC shipments decreased 6.5 percent in the first quarter of this year compared to the first quarter of last year, according to research from Gartner, Inc.

Netbooks — weighing between 2 and 3 pounds, and starting at around $350 — are a bright spot for now.

"As consumers’ disposable incomes dwindle, they are flocking to buy low-cost netbook PCs, driving global shipments up by 68.5 percent in 2009 and by a whopping 2,424 percent in 2008," iSuppli Corp. said recently.

Dells' Della may be the most blatant example of the "netbooks are cute," hence "cute appeals to women" sales strategy, but it's not the only one.

HP and Sony, too, have made some of their little, lightweight laptops candidates for Vogue rather than PC World.

Fashion designer Vivienne Tam's imprint is on the — appropriately named — HP Mini 1000 Vivienne Tam edition.

"Tired of sacrificing glamour for digital accessories? Now you can have both: fashion and cool technology," HP says on its Web site. "HP and Vivienne Tam present the world's first designer digital clutch: the Mini 1000 Vivienne Tam Edition."

The $600 netbook, is "so small that you can carry it in your purse," HP says. "Stylish and alluring, with vibrant peony blooms signifying good fortune and prosperity (matching silk sleeve included)."

Sony's $900 VAIO Lifestyle Netbook is shown in various pictures on its site, but it's clearly a woman's hand about to grab it in one of the photos.

"Whether you're a traveling executive or a creative professional that needs constant access to your media, VAIO has a solution," Sony says on its site. "Weighing as little as 1.4 pounds with beautiful widescreen displays that maximize workspace, there's a VAIO notebook that's perfect for you."

Sony's wording is gender-neutral — "whether you're a traveling executive or a creative professional" — and thankfully, nothing about using the netbook to watch (stereotypically female) yoga or cooking videos online.

At least these computers are offered up on the companies' regular Web sites, along with other netbooks and notebooks, not promoted on a "women's site" that seems like it came right out of the pages of what was known as the "women's section" in newspapers decades ago.

Dell also promotes its Inspiron Minis on its regular Web site, sans the Paris Hilton hue, with a more PC (yes, I mean the pun) approach.

Want to market netbooks as a fashion statement? Fine. Just don't create a silo for women in a Web site like Della, that depicts females as poolside-lounging, latte-sipping ladies with little else to do than decide how to match their outfits to a computer.

There is no virtual barf bag on Della, but there should be. Oh — whoops! That wouldn't be very ladylike.

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  • Public Discussion (81)
Jump to discussion page: 1 2
Fish-677543

Dell should be ashamed at this site. Marketing laptops like it's 1959, indeed. Will they also tell us to make sure our make-up and hair is neat and we're dressed properly when our husbands come home?

  • 7 votes
Reply#1 - Thu May 14, 2009 1:12 PM EDT
checkerbattery

Duh, who didn't see the backlash coming. Really makes you question the decision making skills of Dell's execs. Are they really the best and brightest? I sure hope not.

  • 2 votes
#1.1 - Thu May 14, 2009 5:19 PM EDT
Jay Keggerlord

... and yet, I get the distinct impression that there might be a woman who is behind this ad campaign? Before you start flaming me, consider the cover of every major women's magazine (all of which are run by women): Headlines almost always read exactly like the role call of issues criticized in this article.

Stop, take a deep breath and think about it... okay, now respond.

  • 2 votes
#1.2 - Thu May 14, 2009 5:55 PM EDT
Hot-in-Miami

How stereotpyical of them to create this site. The first word that comes to mind is "lame". I'm a woman, and I could care less about fashion and flowery laptops. I could see a pre-teen or teen going for it, but not a mature woman, especially a working woman. I can't imagine a woman walking into a business meeting with one of those and everyone suppressing their laughter as she takes out her neon pink, flowered laptop with shortcuts to all the fashion sites.

Fish-677543, I bet if you looked hard enough on the site, you'd find a hair and makeup section, I mean, they already have a fashion section, right?

  • 1 vote
#1.3 - Thu May 14, 2009 6:19 PM EDT
curious blond

i am highly offended dell !!!
thanks but as a non-feminist woman i will stick to my top of the line, $1900.00 toshiba laptop that can do more than google recipes and out run my kid's dell unplugged :P

  • 1 vote
#1.4 - Thu May 14, 2009 6:31 PM EDT
jellostairway

I think everyone here is way over-reacting to this site. Just because that doesn't appeal to all women doesn't mean it doesn't appeal to some women. Why do you have to get offended that Dell is trying to branch out and simply be more specific in its targeting of a certain demographic? I could go find you a hundred examples of things online that are just as "offensive" as this, so why is that this is somehow getting bashed so much?

  • 2 votes
#1.5 - Fri May 15, 2009 8:47 AM EDT
curious blond

what demographic would that be? paris hiltonites? maybe perez hilton? no thanks!

  • 1 vote
#1.6 - Fri May 15, 2009 5:49 PM EDT
Reply
susan-1102872

This article is ridiculous. Why can't a laptop be cute and pretty and do useful things?

  • 2 votes
Reply#2 - Thu May 14, 2009 1:37 PM EDT
todd-FL

I agree. God forbid women want to be feminine.

  • 3 votes
#2.1 - Thu May 14, 2009 6:00 PM EDT
ferrferr

Because you can get accessories for laptops that already exist that are cute. Then again it's sexist to assume that only women want their electronics to have patterns and designs on them. And it's replusive that they seem to think women are only interested in counting carbs, and clothes. Forget the women who use computers for things that don't have a thing to do with dieting and fashion. Then again it's Dell, they've never really been for people who use their comptuters seriously. I'll stick to my boring white MacBook that enables me to do more than be feminine.

  • 1 vote
#2.2 - Thu May 14, 2009 7:02 PM EDT
J swen

The majority of our population does not know a lot about technology. I could see this as trying to capitalize on that and go after a market of people who want a cute notebook and didn't know where to get one beforehand.

    #2.3 - Fri May 15, 2009 7:48 AM EDT
    Maurine-1118878

    The article is stupid and condescending. I have long used my desktop PC but just got a pretty little notebook (2-1/3 pounds) and love it. I know many women who don't do more than e-mail and these might be encouraged to explore possible uses. I think Dell is smart to tap into this market.

      #2.4 - Thu May 21, 2009 5:54 PM EDT
      Reply
      Kuromi

      This is pretty dumb imo. I AM currently searching for a netbook, and yes, I want it to have cute decorations and the likes, but I CAN DO/APPLY THAT MYSELF. It's called being creative, a handy woman, I don't need a seperate website selling "Laptops for women". When I am at school, I figure it would be more practical and easier on my hands to take notes in class by typing everything I hear from the instructor. That is all I'll need my laptop for, please Dell, for the love that is all pure and nerdy, stop kissing ass, it's the wrong audience.

      • 4 votes
      Reply#3 - Thu May 14, 2009 1:47 PM EDT
      Marek_

      It's very much like Apple's approach; it maybe 1959'ish - equally dumb - just "imagine the possibilities". The sales must be dwindling so why not shoot yourself in the foot by stupid marketing?

      Do they come in rainbow,
      with a sprinkle of flowers here and there,
      matching shoes, accessories..., etc., bathroom tissue?

      (yuck)

      Next we’ll have to endure Apple's dumb commercials about how PC makers lift their ideas all over again.

      • 2 votes
      Reply#4 - Thu May 14, 2009 2:53 PM EDT
      Crosby

      This article is ridiculous on a number of levels.

      one: it's not uncommon at all to market similar products to both male and female demographics.

      two: zoningin on the 'della/dello' thoughtwave and attacking this as gender discrimination would likely get you more than a few cold glares in MOST LATIN SPEAKING COUNTRIES.

      three: "Della is just plain dumb and the audience it's geared to is not." I'm a firm believer that MOST people are dumb as bricks, being that I'm a network technician i deal with them everday. I'm well aware that the average person is incapable of any profound creative or analytical thought, yet they all own laptops and cellphones which they misuse daily.

      • 4 votes
      Reply#5 - Thu May 14, 2009 2:59 PM EDT
      Reply
      ashepp3

      Eh, this does kind of bother me. I hate it when companies try to market technology to women as if we didn't have anything in out heads but looking cute, and finding recipes, etc. Best situation is no one buys into it, and they'll try a new tactic soon enough.

      Companies have to realize that they are dealing with a new generation, and most of us would be much more interested in the specs of a computer rather than the appearence. Furthermore, those people who are interested in appearence are both male and female and it would be wiser for dell to have a gender-neutral site with laptops designed in creative ways for both men and women.

      • 3 votes
      Reply#6 - Thu May 14, 2009 3:05 PM EDT
      Hot-in-Miami

      What an insult! Not all women are as clueless as Paris Hilton. There are plenty of intelligent women, some are in such "male" dominated fields as IT, so this is a slap in the face for women fighting to get equal treatment and respect.

      • 1 vote
      #6.1 - Thu May 14, 2009 5:54 PM EDT
      ferrferr

      Most people who work in IT would laugh at a Dell. Unless Dell has made some wonderful magical changes it's likely still very much a beginners computer.

        #6.2 - Thu May 14, 2009 7:07 PM EDT
        J swen

        Not all woman are this dumb is a correct statement. But ask yourself: are there enough dumb people to make this product succsefull?

          #6.3 - Fri May 15, 2009 8:40 AM EDT
          Reply
          Bella Woods

          Wow, makes prettty good sense to me dude!

          RT
          www.privacy-resources.us.tc

            Reply#7 - Thu May 14, 2009 3:57 PM EDT
            Mike Stuckey

            Does this mean I should get rid of my pink iPod?

            • 1 vote
            Reply#8 - Thu May 14, 2009 4:10 PM EDT
            Haggard Old Man

            Not if it helps you keep in touch with your "feminine side"!

            Sorry, couldn't resist :-)

            • 1 vote
            #8.1 - Thu May 14, 2009 4:15 PM EDT
            Reply
            jerodvel

            I say is a scheme, right they advertise as a cute and hip. But, when the user starts to have problems with this laptop you will be "Welcome to My Hell" support it based in India, reps are hard to understand, the parts in you new laptop may be refurbished. If it breaks then get ready to see refurbished parts being install on your laptop. get ready to spend days for a rep to troubleshoot your problem, and if they can't figure it out, be ready for the rep to give you a task that will take a long time to complete, so he can get off the phone. My laptop bought at Dell website came in with non-dell parts installed, it stop working three times, two motherboard replacments and two hard drives. Buyer beware, Don't buy a dell.

              Reply#9 - Thu May 14, 2009 4:17 PM EDT
              Burton-1118336

              OK, so you have a beef will Dell, but that has nothing to do with the article or the concept of a "Computers for Women" approach such as this new Della store.

              • 1 vote
              #9.1 - Fri May 22, 2009 1:18 PM EDT
              Reply
              Haggard Old Man

              So where are the "GUY" netbooks? - Gunmetal gray, diamond plate, simulated bullet holes (geek in the hood?), extended feet (just like lifting your truck), text to speech set to Andrew Dice Clay, etc etc.

              Just havin' some fun here :-)

              • 1 vote
              Reply#10 - Thu May 14, 2009 4:19 PM EDT
              Andyb-300124

              The Toshiba Getac laptop.

                #10.1 - Thu May 14, 2009 7:37 PM EDT
                Burton-1118336

                Acer had a Ferrari styled laptop. I've seen camo laptops. Look at all the gamer PCs that are syled like aliens, monsters, and robots.

                  #10.2 - Fri May 22, 2009 1:19 PM EDT
                  Reply
                  Yowsa_CA

                  Dell is going to continue to make a fortune. The idea is not new or unique, but it's being executed well.

                  Dell is simply saying that "we have affordable, stylish notebooks for women of leisure". They're cheap, aesthetically pleasing, and inexpensive.

                  They're trying to sell product. They've identified a segment of the population that would be served by these devices, and they are selling into that segment. If you don't fall into the group of people that would enjoy this type of marketing, just move on. Believe me you are in the minority. Dell doesn't get to be as big as they are without knowing who their market is. They know more about the world we actually live in than the average individual with their built in prejudices.

                  Individuals can have opinions and can make an effort to live in a idealistic world. Successful businesses identify big sections of individuals and sell a product to suit their needs. This is as basic as it gets.

                  If dell is selling them and making money, then their marketing is correct. It might not be what you want the world to be, but it is the way it is.

                  Some women are computer savvy, some are stylish, and some are both.

                  The idea that somehow Dell is not allowed to market to anyone but the most computer-savvy and corporate-minded of individuals is absurd.

                  That they should be dragged through the mud for trying to get their product into the hands of people that have a different set of priorities (shopping, beauty, leisure, etc.) than the more popular "liberated woman" is obscene.

                  • 2 votes
                  Reply#11 - Thu May 14, 2009 4:33 PM EDT
                  Burton-1118336

                  True, true.

                    #11.1 - Fri May 22, 2009 1:20 PM EDT
                    yvoden

                    Well put, Yowsa.

                      #11.2 - Wed May 27, 2009 1:47 PM EDT
                      Reply
                      SEBlake

                      For the best deal at getting what I want in a computer, I use Dell's Small Business portal. I get the options I want with the software I want (or don't want) and I don't have to deal with a dumbed down home-use site - whether for men or women. I will admit though, I would love a deep red laptop. But I won't be buying it on Della!

                      Women are not stupid, and this kind of smarmy advertising reeks!

                      • 1 vote
                      Reply#12 - Thu May 14, 2009 4:34 PM EDT
                      unlike

                      Good lord. Is the author wearing black lipstick? And she doesn't care for feminine things? LOL

                      Hey, Suzanne, no need to fret. I'm sure Dell will be unveiling their "Goth Hag" line any day now.

                      • 2 votes
                      Reply#13 - Thu May 14, 2009 4:37 PM EDT
                      mjklaser

                      Right on, 'unlike'. Is she just jealous because the girls on the Della homepage are beautiful and she is not a good-looking person? Seriously though, outward appearances have nothing to do with it. This is a simple truth, people - feminine girls/ladies/women actually DO like and enjoy feminine things. If this site turns you off, then don't go there. Women who like it might buy their computer from Della. If they don't sell computers, they will shut it down - let the market decide. Stroke of genius by Dell.

                      • 1 vote
                      #13.1 - Fri May 15, 2009 8:11 AM EDT
                      Burton-1118336

                      You hit the nail on the head. The hag woman wrote a piece trashing Dell because of her own inadequacies. I'm surprised it made to publication.

                        #13.2 - Fri May 22, 2009 1:22 PM EDT
                        Reply
                        Rachel-1103307

                        I generally don't comment on stuff like this and feel compelled to add my 2 cents.

                        This is a site that is NOT geared toward working women…those of us in the corporate world know how computers work and what they do. This is NOT geared toward younger women who have grown up with computers. It is geared for women, like my mother, aunt and cousin who are educated but not computer literate. My mom is a retired school teacher. She gets on-line but doesn’t do much more than check e-mail and visits a few select sites. My aunt was a SAHM her entire life and probably has not a clue as to what information is available and my cousin worked in a hospital lab for several years before staying home with her kids. She was amazed to find out that she could set up her e-mail to send to a group of people!

                        I’m not sure that Della is the best way to go with this, but I do see that there is a niche market out there that is potentially being missed. If this helps them find it, more power to them.

                        Flame away…

                        • 1 vote
                        Reply#14 - Thu May 14, 2009 4:44 PM EDT
                        Hang The ScumBumDeleted
                        Sadie-941685

                        Make it easy on yourself.... buy a Mac.

                        • 1 vote
                        Reply#16 - Thu May 14, 2009 4:48 PM EDT
                        Lodahl

                        Mac's are for users who aren't smart enough to use 2 buttons on a mouse. Go wave your Mac elitist banner somewhere else.

                          #16.1 - Thu May 14, 2009 5:05 PM EDT
                          Alex-1103412

                          My Mighty Mouse has two buttons - they're just invisible. It can scroll sideways too!

                            #16.2 - Thu May 14, 2009 5:38 PM EDT
                            ferrferr

                            Mac's are for people who don't want to deal with Microsoft and their sub par operating systems. Oh and I don't have to worry about viruses like Windows users do. ;)

                            • 1 vote
                            #16.3 - Thu May 14, 2009 7:13 PM EDT
                            TT-1103762

                            blahblahappleblah... huge yawn...

                              #16.4 - Thu May 14, 2009 11:47 PM EDT
                              Reply
                              McKinney Lady

                              I think the website is wonderful. There are still some very bright women that still like cutesy. There is nothing at all wrong with the website. Like any other, if you don't like, don't patronize it. I'm a degreed, stay-at-home Mom and Wife. This website hits all the right points with me. Glad Dell realizes that all women aren't career-minded, men-hating feminists. Keep it up Dell, maybe you should create a website called Dellists.

                              • 2 votes
                              Reply#17 - Thu May 14, 2009 4:52 PM EDT
                              Alex-1103412

                              This is marketing, folks - I'm a 24 year-old male and Dell's gaming site is probably geared toward my demographic (War! Fast cars! Tech specs! Dark color motifs!) But I'm not offended at that.

                              When I think of my girlfriend, I KNOW that she would rather browse 'Della' than the standard Dell.com store. Would all women? No. But she's not really tech-savvy (gigabytes, gigahertz and all that are lost on her), she loves fashion, and she just wants to know what a computer can do for her.

                              No one's forcing you to use Della instead of Dell. It's not as if a pop-up window asks you your gender before sending you there. If the market exists, why not target it?

                              • 1 vote
                              Reply#18 - Thu May 14, 2009 5:36 PM EDT
                              Hot-in-Miami

                              This seems like a site geared to teens and pre-teens, not adult women. There really is no need for a separate site. Why they didn't just keep it all on one site with the option to customize the exterior look of your laptop, (like they currently do with the wood laminates, the blue, the red, etc.), is beyond me.

                              • 1 vote
                              #18.1 - Thu May 14, 2009 6:10 PM EDT
                              Harvey-1120477

                              No, Hot-in-Miami, I think you're just a little out of touch with women.

                                #18.2 - Fri May 22, 2009 1:29 PM EDT
                                Reply
                                Justin-349756

                                I am going to have to agree with the folks that feel Suzanne Choney has some issues.  Not sure if her issues are with Dell, her own femininity or her life long passion to have had a successful career in marketing. 

                                The Della campaign is no more derogatory or degrading to women than campaigns from wallmart, maybelline, kodak, spanks or dress barn.

                                If the campaign is successful...I suppose we will hear from Suzanne about just how stupid people can be to fall for the pitch.  Now that would be degrading.

                                  Reply#19 - Thu May 14, 2009 5:42 PM EDT
                                  DAVEinHAWAII

                                  I'd definitely jump on a SonyA !

                                    Reply#20 - Thu May 14, 2009 5:44 PM EDT
                                    Justin-349756

                                    I am going to have to agree with the folks that feel Suzanne Choney has some issues.  Not sure if her issues are with Dell, her own femininity or her life long passion to have had a successful career in marketing. 

                                    The Della campaign is no more derogatory or degrading to women than campaigns from wallmart, maybelline, kodak, spanks or dress barn.

                                    If the campaign is successful...I suppose we will hear from Suzanne about just how stupid people can be to fall for the pitch.  Now that would be degrading.

                                      Reply#21 - Thu May 14, 2009 5:47 PM EDT
                                      The_Imp

                                      I have to laugh at the author's apparent view that this is something new. How about the Key4Women campaign (yes, you, too can get a bank loan for being a chick!). It clearly works, even if it isn't my cuppa.

                                      Some of the comments are a bit disturbing, though... "all women aren't career-minded, men-hating feminists". Um, can't we be career-minded WITHOUT being "men-hating feminists"? Just because I wouldn't touch the Della site with a 10-ft pole doesn't mean I'm a hater. It just means I'd rather be carrying my lovely stainless steel hp with me on business trips than some pink number.

                                        Reply#22 - Thu May 14, 2009 6:07 PM EDT
                                        Harvey-1120477

                                        They're referring to the author of the article and the stereotype that she puts on herself and all women as she tries to convince us that Della is offensive. Yes, you can be career-minded without being a men-hating feminist. Yes, you can avoid Della if black or grey laptops are more your thing. But I also don't think you're really going to be offended that some folks decided to market cute laptops to the women that are interested in that sort of thing.

                                          #22.1 - Fri May 22, 2009 1:36 PM EDT
                                          Reply
                                          B. Coutant

                                          If the writer doesn't like cute, why'd she end her story with a cute remark?

                                          I'm a career woman and I like cute. I can do more than one thing.

                                          I'd never buy a Dell even if they were as cute as my little dog, however, because they're crappy computers.

                                          Oops. I guess "crappy" isn't very ladylike...

                                            Reply#23 - Thu May 14, 2009 6:14 PM EDT
                                            gitnerdunn

                                            Perhaps Della could market a camoflauge laptop for the butch lady of fashion and leisure, no Mz Choney?

                                              Reply#24 - Thu May 14, 2009 6:16 PM EDT
                                              ohdeal

                                              Just because its marketed to women doesnt mean ALL women are the same.. Deal with it. Some women like fashion, cooking and yoga... gasp.. dear me. get over yourselves Dell isn't marketing to you.

                                                Reply#25 - Thu May 14, 2009 6:56 PM EDT
                                                Cardie

                                                They are definately not marketing to her. If they were marketing to Ms. Butch, they would have a computer with a mullet, a WNBA jersey painted on it, with built in screen savers of Rosie O'Donnell and Ellen Degeneras. That is THE dumbest article that I think I have seen on MSNBC. They should be ashamed in letting this HE/SHE have written this and actually published it for all of their loyal MSNBC followers to have to see. You need to quit writing and go home, find a man and iron his short....beeyatch!

                                                  Reply#26 - Thu May 14, 2009 7:12 PM EDT
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