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Still no word from Toyota on Prius recall

Mon Feb 8, 2010 10:12 AM EST
world-news, business, as, toyota, recall, as-toyota
Kelly Olsen, AP Business Writer
< PreviousNext >
showing 1 of 5 photos
<p>In this Feb. 6, 2010 photo, a couple check the hatchback of a Toyota Motor Corp.'s new Prius hybrid at the Toyota museum in Toyota, central Japan. A news report says that Toyota is preparing to soon report to the Japanese and U.S. governments its plan to issue a recall over a brake problem with its Prius hybrid.  Kyodo News agency reported Monday, Feb. 8 that the company is planning such a move as early as Tuesday in Japan. The report also said that Toyota would "promptly" do the same in the U.S. (AP Photo/Itsuo Inouye)</p>

In this Feb. 6, 2010 photo, a couple check the hatchback of a Toyota Motor Corp.'s new Prius hybrid at the Toyota museum in Toyota, central Japan. A news report says that Toyota is preparing to soon report to the Japanese and U.S. governments its plan to issue a recall over a brake problem with its Prius hybrid. Kyodo News agency reported Monday, Feb. 8 that the company is planning such a move as early as Tuesday in Japan. The report also said that Toyota would "promptly" do the same in the U.S. (AP Photo/Itsuo Inouye)

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TOKYO — Toyota is close to recalling as many as 300,000 of its popular Prius hybrids over brake problems, according to Japanese media — a decision that would further embarrass a trusted brand suddenly beset by safety problems.

The company may have no choice: A week has passed since the problems emerged, and analysts say further delays could be devastating to the automaker's already damaged reputation in a global market it fought for decades to dominate.

"Listening to management now, I think they still think there isn't a real problem with the Prius," Christopher Richter, auto analyst at CLSA Asia Pacific Markets, said Monday.

"But at this point you don't resist," he added. "Because right now any Toyota vehicle that is perceived to have a problem — you just say, 'We fix it.' That's how you win back the trust."

In the meantime, auto safety experts say driving the Prius is probably still safe but suggest extra precautions, like allowing extra room to stop. A recall would cover Prius cars for this model year.

Kyodo news agency and the country's top Nikkei business newspaper reported Monday that Toyota was likely to notify both the U.S. and Japanese governments of Prius recalls Tuesday. Toyota spokeswoman Ririko Takeuchi said no decision on a Prius recall has been made.

The report also said that Toyota was likely to announce recalls of its much smaller selling Lexus HS250h and SAI hybrids, which use a braking system similar to the Prius. On Tuesday, Japan's business daily Nihon Keizai reported that Toyota would suspend production of both of the two additional hybrids.

At least 100 drivers of Prius cars in the U.S. have complained to Washington that their antilock brakes seemed to fail momentarily on bumpy roads. Toyota and the Japanese government have also received dozens of complaints in total about brake problems. The U.S. says the problem is suspected in four crashes that caused two minor injuries.

Toyota says a software glitch is behind the problem and says it has already fixed vehicles that went on sale since last month. It has also said that the brakes will work if the driver keeps pushing the pedal.

Any recall would come on top of the millions of vehicles Toyota has recalled since last fall because the accelerator can become stuck, either because the gas pedals themselves are faulty or because floor mats can catch them.

Still, analysts say, it may be the only way for the automaker to win back its loyal base of drivers.

"The best thing for Toyota to win back consumer trust is to recall vehicles as quickly as possible," said Mamoru Kato, an auto industry analyst at Tokai-Tokyo Securities.

Toyota had an opportunity to clear the air and appear in control at a press conference last week by Akio Toyoda, the company president and grandson of its founder. His appearance, in which he apologized to Toyota customers, was widely panned by Japanese media for coming too late and for not offering a clear picture of what he would do to resolve the company's burgeoning problems.

"I will do my best," Toyoda said.

There are options besides a recall. Toyota has said one choice is a service campaign in which owners would be notified to bring their cars in for repairs. Toyota is in talks with the National Highway Traffic Safety Administration on how to handle the fix. Regulators could demand a full-fledged recall, though they rarely do.

Auto safety experts suggest drivers of the 2010 Prius simply be more careful while braking on rough roads or potholes.

"You can drive it, just allot it a little more stopping distance," said Dan Edmunds, director of vehicle testing for the auto research Web site Edmunds.com. "If you're on a rough road, just be a little more mindful of that."

Jake Fisher, senior automotive engineer for Consumer Reports, agreed that 2010 Prius drivers should simply give themselves a bit more space when braking on harsh surfaces, especially if there are other cars on the road.

"If you happen to be driving in the city, for instance, with a lot of pot holes and close traffic, it could be a bigger issue," Fisher said. "If I had one of the affected cars, I would probably try to avoid that situation."

Car appraiser Kelley Blue Book, meanwhile, dropped the resale values of recalled Toyotas for the second time in four days Monday, leaving them as much as 4 percent or $300 to $750 lower than a week ago, depending on the model, another sign that recalls and Toyota's slow response to safety questions have put a dent in the market value of its products.

Toshirou Yoshinaga, auto analyst at Aizawa Securities in Tokyo, said Toyota runs the risk of seeing trust wither further if it does not go for a Prius recall. Just as important, he said, is the need for Toyota to improve how it communicates.

"They have to explain things better," he said. "Their explanation is insufficient."

__

Associated Press writers Malcolm Foster, Shino Yuasa, Mari Yamaguchi and AP Business Writer Yuri Kageyama in Tokyo contributed to this report as did AP Auto Writers Tom Krisher in Detroit, Dan Strumpf in New York and Ken Thomas in Washington.

© 2010 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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  • Public Discussion (8)
Mitsy-475766

I was thinking that originally it was the Prius that had the problems with the pedals and I also was thinking that some people had been killed while driving them. I can' t find any of the links now but it was on one of the major news web sites quite a while back. It wasn't until recent months that I heard that the Camry's and newer Prius' also had gas/brake pedal issues. I'm not sure why more wasn't done when it first came out, but if I were going to buy a new car, I would think twice before buying a Prius and quite frankly, I'm just sick of seeing Camry's. They've gotten WAY too big in size and are just as common as the Ford Taurus once was. I don't care to ever own one. But, I bet Toyota's problems have made GM, Ford, and Chrysler breath a bit easier.

  • 1 vote
Reply#1 - Mon Feb 8, 2010 11:30 AM EST
vol fan in chatt, tn

Yeah, and I almost have to wonder if this wasn't by design. Take down other car makers to eliminate competition, so Government Motors and Chrsyler get more. Right out of the old playbook. That is exactly why the government should not be in the car business.

And why, oh, why do our numbnut leaders in Congress think everybody answers to them? They march everybody before them to testify from steroid in baseball, to the playoff system in football to this... it just seems to me with an approval rating on 27%, they ought to focus on their job, not tell everybody else how to conduct theirs. That said, this is a BIG problem for Toyota, and it should have been addressed a long time ago.

I have a Toyota Rav 4. Great car - never a problem and almost 140,000 miles, and it's 10 years old. I'll run it until the wheels fall off.

    #1.1 - Mon Feb 8, 2010 11:40 AM EST
    Spikegary

    On the upside, Toyota makes great vehicles and will learn from this-within the next week there will likely be some extremely good deals on Toyotas for people willing to consider them for purchase or lease.

    • 1 vote
    #1.2 - Mon Feb 8, 2010 2:54 PM EST
    Reply
    hendrix

    What surprises me, is that toyota didn't find the problem with the gas pedals earlier. Shouldn't they have extensive tests to make sure stuff like this doesn't happen?

      Reply#2 - Mon Feb 8, 2010 11:55 AM EST
      Nicey-1026620

      Shouldn't they have extensive tests to make sure stuff like this doesn't happen?

      If you think about the number of parts per car (thousands) and the number 300,000 and the number of complaints 100...

      Sometimes it's hard to see issues in mass production until there is a full population in the field. Testing, empirical runs, theory can only get you so far even with doing 1000s of tests on a limited number of cars.

      Ford has done a good job catching up and even passing Toyota in quality. We'll see if they are able to recover their footing.

      • 1 vote
      #2.1 - Mon Feb 8, 2010 12:17 PM EST
      Reply
      Mark in MI

      Toyota, you're killing me here.

      Announce your decision and focus on your next recall.

        Reply#3 - Mon Feb 8, 2010 12:31 PM EST
        Mitsy-475766

        What I find more amazing is that with all that federal money Chrysler got, they brought virtually nothing to the Detroit auto show. Not even a concept car was unveiled. If Fiat/Chrysler are going to actually try to sell cars, then they need some innovative designs and be able to go head-to-head with their competitors. I believe Chrysler was the first to introduce the "min-van" concept. They haven't been too successful in recent years and they have nothing to offer in the way of a small car which gets good mileage. They also need to realize that Fiat could help them with some of their woes, but they are going to have to have a very good quality car to offer very soon or the public will just look elsewhere for their next car.

        • 1 vote
        Reply#4 - Mon Feb 8, 2010 3:26 PM EST
        Josh81

        Well this what i think Last week Toyota recalled 2.3 million vehicles, some of them among America's most popular cars, and this week announced it will stop making those models while it works to find a fix for the problem.

        But if you already own one of these cars, the automaker says you could safely continue to drive it, as long as you aren't noticing any problems. To make matters even more confusing, most cars involved in this recall were already involved in an earlier, unrelated recall involving gas pedals sticking on floor mats.

          Reply#5 - Mon Feb 8, 2010 5:52 PM EST
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