Is it Racist for call centers in India to make their employees lie about where they are calling from and what their names are?

The other day I saw a story in the news about a guy who bought a hotel and had the members on his staff who were Latino shorten their names to more American sounding ones and required that they speak only English in his presence.

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My India call center buddy "Roger" Thinks Americans are funny, funny people.

And he's right, we are. Today, I spent most of my time trying to process a Federal Express "Next Day" delivery of a check, through a call center in India.

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For the past three years, Chaturvedi has been a top collection agent at her call center, phoning hundreds of Americans a day and politely asking them to pay up. As the U.S.

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An internet black-out is spreading across swathes of the Middle East and Asia - causing problems for call centres serving the UK. India today reported half of its bandwidth was disrupted, causing knock-on effects for Britain and the US.

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The job came with a good salary and good perks. But, Vaibhav Vats, 26, will tell you, it was doing him no good. His weight had grown to 265 pounds, and he was missing out on social life as he worked long overnight hours at a call center. Eventually, he quit.

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Entrepreneurs are planning two built-from-scratch West Bank cities with thousands of homes as well as malls, high-tech call centers and hotels.

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A humorous list of reason to get a job at a call center...I honestly can't think of any reason that would convince me to take a call center job.

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Contrary to what many people think, most call centers serving U.S. customers -- service centers in remote locations that handle telephone and Web-based inquiries -- are operated in the United States, not in India or other overseas locations.

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Outsourcing is in, and out of control. There is now so much outsourcing going on that we are in danger of running out of here here, because it's all been transferred to there.

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There are tons of print mounds and media time being spent on how outsourcing is taking away jobs from US, but are we aware of the giant Indian market where US brands are having an extraordinary run, most of the time at the costs of domestic brands? Call center agents in India bli …

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This is seriously worrying, but not surprising. Call centres are an obvious target for organised criminal gangs and an ideal way to access private data on individuals which they can use for criminal purposes.

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Will call centres be the downfall of traditional Indian values? (tongue partly in cheek....)

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June 01, 2006 (IDG News Service) -- India's exports of software and services such as call centers and back-office operations totaled $23.6 billion in the year to March 31, up by 33% from a year earlier, the National Association of Software Companies (Nasscom) in Delhi announced …

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