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Retailers, card industry escalate fee fight

Retailers and the credit card industry are engaged in an increasingly nasty — and public — fight over the fees retailers are charged every time a customer pays with plastic.

Travelers’ big pet peeve going away

Eight of America’s pet-friendly airlines today announced the launch of a new travel program that will put an end to the ongoing problem of travelers and their pets being bumped from flights because the pet carrier does not meet the airline requirements.

As fees rise, airlines test flier limits

Hamstrung by the recession, most airlines are ramping up passenger fees for services once considered part of the ticket price. So far, fliers have not revolted.

ConsumerMan: Rent-a-Center ‘unfair’?

Rent-A-Center spokesman Magic Johnson promises the company will give you “the respect you

AT&T modifies iPhone upgrade policy

AT&T said today it is modifying its upgrade policy for the new iPhone after existing customers of the popular device protested the $200 price difference they would have to pay if they wanted the new iPhone 3Gs, due out Friday.

iPhone upgrade price draws protest

Existing AT&T iPhone customers who are in the middle of their two-year contract with AT&T and want to upgrade to the new iPhone 3GS may have to pay $200 more for the phone, and some of them have taken to Twitter to protest the price difference.

Some sticking with Chrysler, others skeptical

The stalwart. The bargain-hunter. The skeptic.

ConsumerMan: Overdraft protection debate

Would you pay $38 for a cup of coffee? Clifford Phillips of Spokane, Wash., did. He used his debit card to pay for a latte, not knowing there wasn’t enough money in his checking account to cover it. The bank could have declined the transaction for insufficient funds. Instead it approved the electronic payment and dinged his account with a $34 overdraft fee.

Answer Desk: Mortgage alternatives

With home prices continuing to drift lower nationwide, something like one in five homeowners now owes more on their mortgage than their house is worth. It’s tempting to consider just walking away and starting over. Here are a few reasons why that’s a bad idea.

Citi customers angry about reported gov't plans

The sight of a Citibank logo makes Rumi Turkel cringe.

Scared IndyMac bank customers demand their money

Diane Klein isn't sure what she would trust more to hold her money — IndyMac Bank or a hole in her backyard.

Device can help boost indoor cell signal

Mark Milliman lives north of Boulder, Colo., and his family’s home is situated in a bit of a valley. Lovely location, but lousy for cell phone reception inside the house.

Study cites wireless retail frustrations

A friend of mine was in a wireless retail store recently, and wanted to buy a smartphone. In an unusual move, the sales rep tried to dissuade her, saying my pal didn’t need Internet and e-mail service. She disagreed, left, and returned later to buy the smartphone she had eyed.

Customers Disappointed at Boeing Delays

Boeing customers expressed disappointment but no surprise Thursday at the latest delay in delivery of the U.S. company's flagship 787 jetliner — and they want compensation.

Customers Pan 'Healthy' Potato Chips

West Virginia's lone potato chip maker is scrapping its low-fat recipe after consumer reaction to the healthier creations resulted in a 6 percent drop in sales.

The Vine
Target's Black Friday Bet: $3 Appliances
Source: finance.yahoo.com

Olson, who's been tracking annual Black Friday deals from Wal-Mart, Target, Sears and other chain stores for the past six years, said Target's deals look "pretty aggressive" this year.

Break Time: Wal-Mart Customers In Photos! Rated R

I really debated about posting these, for a second or so. Enjoy!

Glenn Beck's racial comments about Barack Obama lead British supermarket to pull ads from Fox News
Source: NY Daily News

British supermarket chain Waitrose has pulled its ads from Fox News in the UK, where News Corp. division Sky Digital carries the channel.

Salsa Poisoned with Pesticide Makes Restaurant Patrons Sick
Source: firstcoastnews.com

Imagine swallowing a potentially deadly pesticide. As we first reported Wednesday, that's the reality facing customers who ate tainted salsa from a Lenexa restaurant.

Maybe Apple Cares About Readers After All
Source: PC World

We don't even know for sure whether Apple will ever release a tablet–although there's lots of compelling evidence that it will–and already there's a lively debate about whether the company is interested in using said tablet to do to printed reading materials what iTunes …

Barber Lets Customers Haggle For Haircuts
Source: wapt.com

Haggling over haircuts is now the norm at one Connecticut barber shop. A veteran barber has begun allowing senior citizens and those out of work to tell him what they can afford to pay for a good-looking style, Hartford's WFSB-TV reported.

The $35 cup of coffee and other bank abuses
Source: St. Petersburg Times > Local News

Not many people would knowingly pay more than $35 for a cup of coffee.

Auto Services You Don't Need
Source: finance.yahoo.com

Got a tale of an overzealous repairman? You're not alone.

California Sues Over Credit Ratings of Securities
Source: CNBC Top News and Analysis

Moody's Investors Service, Standard & Poor's and Fitch — "made negligent misrepresentation" to the pension fund, which provides retirement benefits to 1.6 million public employees in California.

Quite Colorful - American Express Black Card Holder
Source: Miami New Times

He claims the title "Baron" and obviously flaunts his extravagance, however Richard von Houtman has quite a colorful background as the article outlines Is this a trend concerning the personality type of an individual who holds a Black Card? Bernie Madoff had one, too.

American Express worker's £67,000 spending spree to get revenge on firm 'for ruining his life'
Source: the Mail online

This seems to be an unfortunate trend for American Express this week making headlines with disgruntled workers for the plastics giant.

Dell ordered to sell 19-inch LCD displays for $15 in Taiwan
Source: Computerworld

Taiwan's Consumer Protection Commission has ordered Dell to make good on sales from an online pricing error and deliver 19-inch LCD monitors to local consumers for $15.

13 Things Your Pizza Guy Won't Tell You
Source: rd.com

6. When you see me drenched and shivering in the rain, it's not nice to close the door in my face while you search for some quarters in the sofa cushions. 7. When you open the door, please hang up your cell phone or put it down. It's basic etiquette.

13 Things Your Waiter Won't Tell You
Source: shine.yahoo.com

1. Avoid eating out on holidays and Saturday nights. The sheer volume of customers guarantees that most kitchens will be pushed beyond their ability to produce a high-quality dish.

Store Clerk Murdered; Customers Keep Shopping (Video)
Source: cbs2chicago.com

GARY, Ind. --- A 26-year-old convenience store clerk was shot and killed in broad daylight in Gary, Ind., and police say witnesses stood by and did nothing. CBS 2's Pamela Jones reports there are critical clues that may help crack the case.

The PGA Tour (and its refund policy) is a joke

The PGA Tour is a joke. From what I am hearing on the radio (credit to the caller who called in Mike'd up on WFAN in New York) tickets to the US Open for today cost $150 (and sadly that is not the worst offense I'm mentioning).

The Genetic Code for Business Success
Source:

Just as physical scientists have mapped the human genome, organizational scientists have mapped the genetic code for business growth and success.

Credit Card Default Rate Hits Record High
Source: CNBC Top News and Analysis

This should have an impact on the credit card stocks this week.

Nearly one million Starbucks customers double-charged for coffee
Source: kare11.com

If you bought coffee at Starbucks on Memorial Day Weekend, you may have been one of a million customers double-charged for your beverage. And you can't be blamed for not noticing, because the charge came at the back-end of the transaction, away from the store.

Courtney Love Battles With American Express
Source: Celebrity Cafe

I think Courtney is going to give American Express hell.

What Small Business Can Do When Lines of Credit Are Trimmed
Source: Bellingham Herald

Last November he received a letter from American Express stating the business' $90,000 line of credit had been cancelled because the entire program had been shut down. Other financial institutions followed suit and essentially hurt the credit worthiness of his business.

Credit Card Reform: Not Good For All
Source: Charlotte Observer

"The thing that bothers me," he added, "is that someone with good credit who hasn't missed a payment, is carrying a balance but has been paying it religiously – traditionally that customer was the bread and butter of the industry.

Just say "NO" to the Mother's Act
Source: Scoop

The customer base the psycho-pharmaceutical industry is hoping to corral through passage of the Mothers Act is the more than four million women who give birth in the US each year. That number was 4,317,119 in 2007, according to the CDC.

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