Telstra's ambitious foray into social media has backfired after its Twitter account was hacked and used to spread malicious links.

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THE fellow who runs telcovictims.com is not happy. Created after 12 months of frustration with Telstra's customer relations, the gripesite - motto: ''Fighting back at Telstra et al'' - is a forum for people's disaffection with telcos and internet service providers.

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THEY know where you are and where you have been but now, with the help of internet mapping technology, advertisers are trying to predict what you want.

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TELSTRA is believed to be planning to launch a personal video recorder and set-top box, likely to be called the T-box, as early as December, in a bid to shift the entertainment, news and sport content it offers under the BigPond brand from people's computers to their televisions.

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LATE last year, when Telstra was in a standoff with the Rudd government over its plan for a super-fast national broadband network, a business executive asked a senior minister how the government could be sure it would win the stoush.

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Thousands of businesses and homes in Sydney's CBD could be without phone, internet and mobile phone coverage for up to a week after a contractor accidentally severed crucial cables.

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Communications minister Stephen Conroy has put the Government on a collision course with Telstra, warning the telco giant to split its wholesale and retail arms, or face business restrictions.

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A BIGPOND internet outage that affected a suburban neighbourhood in southern Perth for almost a week has raised questions about Telstra's customer complaint handling systems.

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TELSTRA will shut down as soon as today its propaganda website, sweeping away one of the last vestiges of the Sol Trujillo era.

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Telstra's national internet network went down for an hour today, the company says.

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Telstra has expanded its Twitter customer support footprint with the takeover of the @Telstra account.

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Telstra has expanded its Twitter customer support footprint with the takeover of the @Telstra account.

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THE fate of Telstra-owned classifieds bible The Trading Post has again been put into doubt with separate industry sources claiming the weekly newspaper faces closure before the end of the year, as early as October.

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TELSTRA could face a fine of up to $300 million after admitting to the Federal Court it was guilty of misleading and deceptive conduct in denying competitors access to its copper network.

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Viners will recall the horrendous bushfires that swept Victoria in Febuary. A major horror factor was the breakdown in communications over vast area. Telstra the Nations priciple telecommunications company has introduced a mobile communications tower

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A TELSTRA business service is to once again call Australia home after complaints were raised by customers.

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Trujillo says he changed Australia. Not in the way he thinks. One change is that boards are going to be more wary of overseas appointments in future.

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PM Rudd's simple response to Telstra boss American Sol Trujillo's leaving the telco (in which he earned over A$30 million) was "Adios" . Sol Trujillo has indignantly labelled Australia as "racist" and "backward".

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I think we can now conclude that, on balance, Telstra went backwards during the Trujillo era, and that the board's decision in June 2005 to sack Ziggy Switkowski and install a team of expensive Americans to run the company was a mistake.

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A major internet outage has hit Telstra's business customers across the Northern Territory.

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TELSTRA'S main union is lobbying the federal Government to make amendments to the Privacy Act in a bid to ensure local jobs are kept in Australia as the telco prepares to close the door on 366 regional call centre jobs.

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TelstraClear, Telstra's New Zealand subsidiary, has hired one of the worlds best known hackers - a teenager known as "Akill".

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Last Friday, Communications Minister Stephen Conroy announced to the national media that the National Broadband Network was not a dead parrot, countering my suggestion earlier that week that it had kicked the bucket, had ceased to be and was pushing up daisies, etc, etc.

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Last Friday, Australian Communications Minister Stephen Conroy announced to the national media that the National Broadband Network was not a dead parrot, countering my suggestion earlier that week that it had kicked the bucket, had ceased to be and was pushing up daisies, etc, et …

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Telstra's attempts to cover up the fact that it tried to silence Fake Stephen Conroy have backfired spectacularly.

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